8e80217e59
Former-commit-id:a02aeb236c[formerly9f19e3f712] [formerly06a8b51d6d[formerly 64fa9254b946eae7e61bbc3f513b7c3696c4f54f]] Former-commit-id:06a8b51d6dFormer-commit-id:3360eb6c5f
764 lines
41 KiB
HTML
Executable file
764 lines
41 KiB
HTML
Executable file
<!DOCTYPE html PUBLIC "-//w3c//dtd html 4.0 transitional//en">
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<html>
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<head>
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<meta name="Author" content="John Wagner">
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<title>Service Backup FAQ</title>
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</head>
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<body>
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<table border="0" width="100%">
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<tbody>
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<tr valign="top">
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<td align="center" valign="top">
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<h1><a name="#[BACK TO THE TOP]"><font color="#0000ff"><i>Service
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Backup GUI</i> </font></a></h1>
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<a name="#[BACK TO THE TOP]"> </a>
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<h2><a name="#[BACK TO THE TOP]"><font color="BLACK"><i>FAQ</i></font></a></h2>
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</td>
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</tr>
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</tbody>
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</table>
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<br>
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<hr noshade="noshade" size="5">
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<h3> Contents of this section</h3>
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<p align="left">
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<a
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href="#1.%20%20WHAT%20IS%20THE%20DIFFERENCE%20BETWEEN%20EXIT%20SERVICE%20BACKUP%20AND%20CLEAN%20UP%20SERVICE%20BACKUP"
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style="text-decoration: none;">1. WHAT IS THE DIFFERENCE BETWEEN
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EXIT SERVICE BACKUP AND CLEAN UP SERVICE BACKUP?</a></p>
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<p align="left">
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<a
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href="#2.%20%20WHY%20IS%20THE%20EXPORT%20CCCS%20CONFIGURATION%20TO%20THE%20CENTRAL%20SERVER%20BUTTON%20GRAYED%20OUT"
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style="text-decoration: none;">2. WHY IS THE "EXPORT CCC'S
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CONFIGURATION TO THE CENTRAL SERVER" BUTTON GRAYED OUT?</a></p>
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<p align="left">
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<a
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href="#3.__WHY_IS_THE_EXPORT_CCCS_DIGITAL_FORECAST_TO_THE_CENTRAL_SERVER_BUTTON_GRAYED_OUT"
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style="text-decoration: none;">3. WHY IS THE "EXPORT CCC'S
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DIGITAL FORECAST TO THE CENTRAL SERVER" BUTTON GRAYED OUT?</a></p>
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<p align="left">
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<a href="#3.%20%20WHEN%20SHOULD%20I%20USE%20THE%20REFRESH%20BUTTON"
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style="text-decoration: none;">4</a><a
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href="#3.%20%20WHEN%20SHOULD%20I%20USE%20THE%20REFRESH%20BUTTON"
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style="text-decoration: none;">. WHEN SHOULD I USE THE REFRESH
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BUTTON?</a></p>
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<p align="left">
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<a
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href="#4.__DO_I_NEED_TO_EXPORT_A_FAILED_SITES_GRIDS_TO_THE_CENTRAL_SERVER"
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style="text-decoration: none;">5. DO I NEED TO EXPORT A FAILED
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SITE'S GRIDS TO THE CENTRAL SERVER?</a></p>
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<p align="left"><a href="#3.%20%20ERROR%20MESSAGES"
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style="text-decoration: none;">6</a><a href="#3.%20%20ERROR%20MESSAGES"
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style="text-decoration: none;">. ERROR MESSAGES</a></p>
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<p align="left"> SCAN THROUGH ERRORS THAT OCCUR WHEN:<br>
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<a href="#IMPORTING_CONFIGURATION"
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style="text-decoration: none;">IMPORTING CONFIGURATION</a>
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<br>
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<a href="#IMPORTING_DIGITAL_DATA"
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style="text-decoration: none;">IMPORTING DIGITAL DATA</a>
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<br>
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<a href="#STARTING_GFE"
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style="text-decoration: none;">STARTING GFE</a>
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<br>
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<a href="#EXPORTING_DIGITAL_DATA_BACK_TO_A_FAILED_SITE"
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style="text-decoration: none;">EXPORTING DIGITAL DATA BACK TO A FAILED
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SITE</a>
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<br>
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<a href="#EXPORTING_A_FAILED_SITES_DIGITAL_DATA_TO_THE_CENTRAL_SERVER"
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style="text-decoration: none;">EXPORTING A FAILED SITE'S DIGITAL DATA
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TO THE CENTRAL SERVER</a>
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<br>
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<a href="#EXPORTING_CONFIGURATION_TO_THE_CENTRAL_SERVER"
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style="text-decoration: none;">EXPORTING CONFIGURATION TO THE CENTRAL
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SERVER</a>
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<br>
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<a href="#EXPORTING_YOUR_DIGITAL_DATA_TO_THE_CENTRAL_SERVER"
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style="text-decoration: none;">EXPORTING YOUR DIGITAL DATA TO THE
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CENTRAL SERVER</a>
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<br>
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<a href="#EXITING_SERVICE_BACKUP"
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style="text-decoration: none;">EXITING SERVICE BACKUP</a>
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<br>
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<a href="#CLEANING_UP_SERVICE_BACKUP"
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style="text-decoration: none;">CLEANING UP SERVICE BACKUP</a>
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</p>
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<hr>
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<p align="left"><b><a
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name="1. WHAT IS THE DIFFERENCE BETWEEN EXIT SERVICE BACKUP AND CLEAN UP SERVICE BACKUP">1.
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WHAT IS THE DIFFERENCE BETWEEN "EXIT SERVICE BACKUP" AND "CLEAN UP
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SERVICE BACKUP"?</a> </b>
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<a href="#%5BBACK%20TO%20THE%20TOP%5D" style="text-decoration: none;">[BACK
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TO THE TOP]</a></p>
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<p style="margin-left: 10px;" align="left">The Exit Service Backup
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button is only enabled while you are in Service Backup Mode.
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Selecting this button will run the clean up script and will exit the
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Service Backup GUI when it is finished. The Clean Up Service
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Backup button is enabled even when you are not in Service Backup
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Mode. Selecting this button while in Service Backup Mode will run
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the clean up script, but will not exit the Service Backup GUI.
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Selecting this button while you are not in Service Backup Mode will
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bring up a GUI that allows you to enter the 3 letter ID of the site
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that you wish to clean up.</p>
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<p><b>
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<a
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name="2. WHY IS THE EXPORT CCCS CONFIGURATION TO THE CENTRAL SERVER BUTTON GRAYED OUT">2.
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WHY IS THE "EXPORT CCC'S CONFIGURATION TO THE CENTRAL SERVER" BUTTON
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GRAYED OUT?</a> </b>
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<a href="#%5BBACK%20TO%20THE%20TOP%5D" style="text-decoration: none;">[BACK
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TO THE TOP]</a></p>
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<p style="margin-left: 10px;">This button is only enabled while you are
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not in Service Backup Mode and the Service Backup GUI is started as
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user ifps. If the GUI is started by any other user or you are in
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Service Backup Mode, this button will be grayed out. To start the
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GUI as user ifps:</p>
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<p style="margin-left: 10px;"><font face="Lucida Console">1. su
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ifps</font>
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<br style="margin-left: 10px;">
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<font face="Lucida Console">2. cd /awips/ifps/primary/bin</font>
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<br style="margin-left: 10px;">
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<font face="Lucida Console">3. ./service_backup.bat</font></p>
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<p><b>
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<a
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name="3.__WHY_IS_THE_EXPORT_CCCS_DIGITAL_FORECAST_TO_THE_CENTRAL_SERVER_BUTTON_GRAYED_OUT">3.
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WHY IS THE "EXPORT CCC'S DIGITAL FORECAST TO THE CENTRAL SERVER" BUTTON
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GRAYED OUT?</a> </b><a href="##%5BBACK%20TO%20THE%20TOP%5D"
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style="text-decoration: none;">[BACK TO THE TOP]</a></p>
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<p style="margin-left: 10px;">This button will become disabled when
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your are in the process of exporting your grids to the central server
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for service backup. At this time, the button will read "Currently
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Exporting CCC's Digital Data" and you may not start up another export
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until it is finished. If the export was started from the ifps
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crontab, then the script will sleep for a random amount of time (up to
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30 minutes) between running ifpnetCDF and sending the grids to the
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central server. This is done to prevent all WFOs from exporting
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their grids at the same time. If you send the grids from the
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Service Backup GUI, they will be send immediately after ifpetCDF
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runs. </p>
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<p><a name="3. WHEN SHOULD I USE THE REFRESH BUTTON"><b>4</b></a><b><a
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name="3. WHEN SHOULD I USE THE REFRESH BUTTON">. WHEN SHOULD I
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USE THE REFRESH BUTTON?</a></b>
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<a href="#%5BBACK%20TO%20THE%20TOP%5D" style="text-decoration: none;">[BACK
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TO THE TOP]</a></p>
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<p style="margin-left: 10px;">The REFRESH button will update the state
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of the Service Backup GUI. It is a good idea to press the REFRESH
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button before performing any other actions to ensure that the GUI
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reflects your current service backup mode. </p>
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<p><a
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name="4.__DO_I_NEED_TO_EXPORT_A_FAILED_SITES_GRIDS_TO_THE_CENTRAL_SERVER">
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<b>5</b></a><b><a
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name="4.__DO_I_NEED_TO_EXPORT_A_FAILED_SITES_GRIDS_TO_THE_CENTRAL_SERVER">.
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DO I NEED TO EXPORT A FAILED SITE'S GRIDS TO THE CENTRAL SERVER?</a></b>
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<a href="#%5BBACK%20TO%20THE%20TOP%5D">[BACK TO THE TOP]</a></p>
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<p style="margin-left: 10px;">Starting in IFPS16.1, the Service Backup
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GUI contains an option to export the failed site's digital data to the
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central server. This is a cautionary step to help prevent the
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loss of data when restoring grids to a failed site. If you are
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unable to export a failed site's grids back to them, you can export
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them to the central server. Then, the failed site can contact the
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NCF, who has instructions on how to restore the digital data from the
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central server.</p>
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<p><a name="3. ERROR MESSAGES"><b>6</b></a><b><a
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name="3. ERROR MESSAGES">. ERROR MESSAGES</a> </b>
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<a href="#%5BBACK%20TO%20THE%20TOP%5D" style="text-decoration: none;">[BACK
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TO THE TOP]</a></p>
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<p style="margin-left: 10px;">This section will explain some of the
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different error messages that you may see while using the Service
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Backup GUI.</p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_01.jpg" border="0" height="96" width="295"></p>
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<p style="margin-left: 10px;">When you start the Service Backup GUI
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while in service backup mode, you will be prompted to select a
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domain. You will see this message if you attempt to start the
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Service Backup GUI as the failed site. The Service Backup GUI
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must always be started as your site.</p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;"><font size="4"><b><a
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name="IMPORTING_CONFIGURATION">
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IMPORTING CONFIGURATION</a> </b><a
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href="#%5BBACK%20TO%20THE%20TOP%5D" style="text-decoration: none;">[BACK
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TO THE TOP]</a></font></p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_02.jpg" border="0" height="96" width="480"></p>
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<p style="margin-left: 10px;">Before you import a failed site's
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configuration, a script will run to make sure that there are no service
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backup databases on your system that will cause any problems. If
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any IFPS databases are found, you will see this message. If you
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wish to continue, you must select the CLEAN button to clean up that
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site's database and configuration. If you do not wish to clean up
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this site's database and configuration, select QUIT to return to the
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Service Backup GUI. For more information, see
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/data/logs/adapt/ifps/<date>/svcbu_check_<time> on dx4f.</p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_03.jpg" border="0" height="96" width="579"></p>
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<p style="margin-left: 10px;">Before you import a failed site's
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configuration, a script will run to make sure that there are no service
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backup files on your system that will cause any problems. If any
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IFPS files are found, you will see this message. If you wish to
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continue, you must select the CLEAN button to clean up that site's
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configuration. If you do not wish to clean up this site's
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configuration, select QUIT to return to the Service Backup GUI.
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For more information, see
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/data/logs/adapt/ifps/<date>/svcbu_check_<time> on dx4f.</p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_04.jpg" border="0" height="96" width="686"></p>
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<p style="margin-left: 10px;">Before you import a failed site's
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configuration, a script will run to make sure that there are no service
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backup files on your system that will cause any problems. If any
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GFE files are found, you will see this message. If you wish to
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continue, you must select the CLEAN button to clean up that site's
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configuration. If you do not wish to clean up this site's
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configuration, select QUIT to return to the Service Backup GUI.
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For more information, see
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/data/logs/adapt/ifps/<date>/svcbu_check_<time> on dx4f.</p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_05.jpg" border="0" height="96" width="587"></p>
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<p style="margin-left: 10px;">Before you import a failed site's
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configuration, a script will run to make sure that there are no service
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backup files on your system that will cause any problems. If any
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GFE files are found and the Service Backup GUI is not able to determine
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the failed site's ID, you will see this message. Press the
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DETAILS button to view the log file to see what files were found.
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You must delete these files before you are allowed to continue.
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If you do not wish to clean up, select QUIT to return to the Service
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Backup GUI. For more information, see
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/data/logs/adapt/ifps/<date>/svcbu_check_<time> on dx4f.</p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_06.jpg" border="0" height="96" width="445"></p>
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<p style="margin-left: 10px;">You will see this error message if you
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import you own site ID when asked what site's configuration you wish to
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import. If your site has multiple domains, you will not be
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allowed to import either domain's configuration.</p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_07.jpg" border="0" height="96" width="402"></p>
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<p style="margin-left: 10px;">You will see this error message when you
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attempt to import a failed site's configuration while in service backup
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mode. If you wish to import this site's configuration again or
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another site's configuration, use the Clean Up Service Backup button to
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clean up this site's configuration first.</p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_67.jpg" border="0" height="96" width="721"></p>
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<p style="margin-left: 10px;">You will see this error message if a
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failed site's configuration fails to reach your site after 30
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minutes. Possible reasons for seeing this message are problems
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with msg_send or the failed site's configuration is not present on the
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central server. If you would like to continue to wait for the
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failed site's configuration, for up to another 30 minutes, press
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YES. If you do not wish to wait, select NO. Selecting NO
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will clean up the necessary lock files and return you to the Service
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Backup GUI.</p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_08.jpg" border="0" height="118" width="385"></p>
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<p style="margin-left: 10px;">You will see this error message when you
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attempt to import a failed site's configuration while you are waiting
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for a failed site's server to start. If you wish to import a
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failed site's configuration, you must first wait until after the server
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is started. Be sure to clean up before importing.</p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_09.jpg" border="0" height="118" width="385"></p>
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<p style="margin-left: 10px;">You will see this error message when you
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attempt to import a failed site's configuration while you are importing
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a failed site's digital data. If you wish to import a failed
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site's configuration, you must first wait until after the import of the
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digital data is finished. Be sure to clean up before importing. </p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_10.jpg" border="0" height="118" width="382"></p>
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<p style="margin-left: 10px;">You will see this error message when you
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attempt to import a failed site's configuration while an import process
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is already running. If you wish to import a failed site's
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configuration, you must first wait until the first import is
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finished. Be sure to clean up before importing.</p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_38.jpg" border="0" height="118" width="429"></p>
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<p style="margin-left: 10px;">You will see this error message when you
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attempt to import a failed site's configuration while exporting your
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configuration to the central server for service backup. If you
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wish to import a failed site's configuration, you must first wait until
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the export is finished.</p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_39.jpg" border="0" height="118" width="390"></p>
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<p style="margin-left: 10px;">You will see this error message when you
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attempt to import a failed site's configuration while exporting your
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grids to the central server for service backup. If you wish to
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import a failed site's configuration, you must first wait until the
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export is finished. </p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_40.jpg" border="0" height="118" width="390"></p>
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<p style="margin-left: 10px;">You will see this error message when you
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attempt to import a failed site's configuration while exporting grids
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back to a failed site. If you wish to import another failed
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site's configuration, you must wait until the export is finished.
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Be sure to clean up the first site's configuration before starting
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another import.</p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_50.jpg" border="0" height="118" width="385"></p>
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<p style="margin-left: 10px;">You will see this error message when you
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attempt to import a failed site's configuration while exporting a
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failed site's grids to the central server. If you wish to import
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another failed site's configuration, you must wait until the export is
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finished. Be sure to clean up the first site's configuration
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before starting another import.</p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_11.jpg" border="0" height="96" width="401"></p>
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<p style="margin-left: 10px;">You will see this error message if there
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was a problem importing a failed site's configuration, digital data,
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and/or starting their GFE. For more information, see
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/data/logs/adapt/ifps/<date>/svcbu_doall_<time> on the
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machine that you started the import from.</p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;"><font size="4"><b><a
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name="IMPORTING_DIGITAL_DATA">
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IMPORTING DIGITAL DATA</a> </b><a
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href="#%5BBACK%20TO%20THE%20TOP%5D" style="text-decoration: none;">[BACK
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TO THE TOP]</a></font></p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_68.jpg" border="0" height="96" width="663"></p>
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<p style="margin-left: 10px;">You will see this message if a failed
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site's digital data has not reached your site after 30 minutes.
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Possible reasons for seeing this message are problems with msg_send or
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the failed site's digital data is not present on the central
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server. If you wish to continue to wait for the failed site's
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grids, for up to 30 minutes, press YES. If you do not wish to
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wait, press NO. Selecting NO will clean up the necessary lock
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files and will return you to the Service Backup GUI. You will
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still be in service backup mode.</p>
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<p style="margin-left: 10px;"> </p>
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<p style="margin-left: 10px;">
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<img src="xmessage_faq_12.jpg" border="0" height="96" width="607"></p>
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<p style="margin-left: 10px;">If you choose to import a site's
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configuration and import their digital data and/or start their GFE, the
|
|
Service Backup GUI will make 10 attempts at 30 second intervals to
|
|
verify that the failed site's server has started on dx4f. If the
|
|
failed site's server fails to start or takes more than 6 minutes to
|
|
start, you will see this message. For more information, see
|
|
/data/logs/adapt/ifps/<date>/SVCBU_import_config_<time> and
|
|
/data/logs/adapt/ifps/<date>/svcbu_doall_<time> on the
|
|
machine that you started the import from.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_13.jpg" border="0" height="96" width="301"></p>
|
|
<p style="margin-left: 10px;">You will see this message if there was a
|
|
problem importing a failed site's digital data. For more
|
|
information, see
|
|
/data/logs/adapt/ifps/<date>/svcbu_reqGrd_<time> on the
|
|
machine you ran the import from.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_14.jpg" border="0" height="118" width="319"></p>
|
|
<p style="margin-left: 10px;">You will see this error message when you
|
|
attempt to import a failed site's digital data while you are not in
|
|
Service Backup Mode. Import the failed site's configuration
|
|
before importing their digital data.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_15.jpg" border="0" height="118" width="331"></p>
|
|
<p style="margin-left: 10px;">You will see this error message when
|
|
trying to import a failed site's digital data while importing their
|
|
configuration. Wait until the configuration import is complete
|
|
before importing a failed site's digital data.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_16.jpg" border="0" height="118" width="322"></p>
|
|
<p style="margin-left: 10px;">You will see this error message when
|
|
trying to import a failed site's digital data while an import is
|
|
already running. Wait until the first set of grids has finished
|
|
importing before importing again.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_17.jpg" border="0" height="118" width="293"></p>
|
|
<p style="margin-left: 10px;">You will see this error message when
|
|
trying to import a failed site's digital data while the failed site's
|
|
server is trying to start. Please wait until the failed site's
|
|
server is running to import digital data. </p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_41.jpg" border="0" height="118" width="429"></p>
|
|
<p style="margin-left: 10px;">You will see this error message when
|
|
trying to import a failed site's digital data while exporting your
|
|
configuration to the central server. You must wait until the
|
|
export is finished before you can begin to import digital data for a
|
|
failed site.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_42.jpg" border="0" height="118" width="360"></p>
|
|
<p style="margin-left: 10px;">You will see this error message when
|
|
trying to import a failed site's digital data while exporting your
|
|
grids to the central server. You must wait until the export is
|
|
finished before you can begin to import digital data for a failed site.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_43.jpg" border="0" height="118" width="259"></p>
|
|
<p style="margin-left: 10px;">You will see this error message when
|
|
trying to import a failed site's digital data while exporting grids
|
|
back to the failed site. If you wish to re-import the failed
|
|
site's digital data, you must wait until the export has finished. </p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_51.jpg" border="0" height="118" width="374"></p>
|
|
<p style="margin-left: 10px;">You will see this error message when
|
|
trying to import a failed site's digital data while exporting a failed
|
|
site's grids to the central server. If you wish to re-import the
|
|
failed site's digital data, you must wait until the export is finished.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_20.jpg" border="0" height="140" width="405"></p>
|
|
<p style="margin-left: 10px;">If the Service Backup GUI is not able to
|
|
find the failed site's environment file, it is a likely sign that there
|
|
was a problem importing the failed site's configuration. If this
|
|
is the case, you will not be able to import the failed site's digital
|
|
data. You should clean up the failed site's configuration and
|
|
import it again. For more information, see
|
|
/data/logs/adapt/ifps/<date>/svcbu_<time>.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;"><font size="4"><b><a name="STARTING_GFE">STARTING
|
|
GFE</a> </b>
|
|
<a href="#%5BBACK%20TO%20THE%20TOP%5D" style="text-decoration: none;">[BACK
|
|
TO THE TOP]</a></font></p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_18.jpg" border="0" height="96" width="279"></p>
|
|
<p style="margin-left: 10px;">You will see this message if there was a
|
|
problem starting GFE for a failed site. For more information, see
|
|
/data/logs/adapt/ifps/<date>/svcbuGFE_<time> on the machine
|
|
that you tried to start GFE from.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_19.jpg" border="0" height="96" width="473"></p>
|
|
<p style="margin-left: 10px;">When trying to start GFE for any domain,
|
|
the Service Backup GUI must first source that domain's environment
|
|
file. If the Service Backup GUI is not able to find a failed
|
|
site's environment file, it will not be able to start GFE for that
|
|
site. For more information, see
|
|
/data/logs/adapt/ifps/<date>/svcbu_doall_<time>. </p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;"><font size="4">
|
|
<b><a name="EXPORTING_DIGITAL_DATA_BACK_TO_A_FAILED_SITE">EXPORTING
|
|
DIGITAL DATA BACK TO A FAILED SITE</a> </b><a
|
|
href="#%5BBACK%20TO%20THE%20TOP%5D" style="text-decoration: none;">[BACK
|
|
TO THE TOP]</a></font></p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_21.jpg" border="0" height="140" width="405"></p>
|
|
<p style="margin-left: 10px;">If the Service Backup GUI is not able to
|
|
find the failed site's environment file, it is a likely sign that there
|
|
was a problem importing the failed site's configuration or you are not
|
|
in service backup mode. If this is the case, you will not be able
|
|
to export the grids to a failed site. Ensure that you are in
|
|
service backup mode and that the failed site's environment file is
|
|
present. For more information, see
|
|
/data/logs/adapt/ifps/<date>/svcbu_<time>.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_22.jpg" border="0" height="96" width="363"></p>
|
|
<p style="margin-left: 10px;">You will see this message if there was an
|
|
error exporting the digital data back to a failed site. For more
|
|
information, see
|
|
/data/logs/adapt/ifps/<date>/svcbu_expbksiteGrd_<time> on
|
|
the machine that you ran the export from.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_23.jpg" border="0" height="118" width="319"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
attempt to export grids back to a failed site while you are not in
|
|
Service Backup Mode. You must be in Service Backup Mode to export
|
|
digital data back to a failed site.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_24.jpg" border="0" height="118" width="331"></p>
|
|
<p style="margin-left: 10px;">You will see this error message when
|
|
attempting to export grids back to a failed site while you are
|
|
importing their configuration. Wait until the import is finished
|
|
before exporting the digital data back to the failed site.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_25.jpg" border="0" height="118" width="293"></p>
|
|
<p style="margin-left: 10px;">You will see this error message when
|
|
attempting to export grids back to a failed site while their server is
|
|
trying to start. Wait until the server is started before
|
|
exporting the digital data back to the failed site.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_26.jpg" border="0" height="118" width="264"></p>
|
|
<p style="margin-left: 10px;">You will see this error message when
|
|
attempting to export grids back to a failed site while you are
|
|
importing the site's digital data. Wait until the import is
|
|
finished before exporting the digital data back to the failed site.</p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_44.jpg" border="0" height="118" width="429"></p>
|
|
<p style="margin-left: 10px;">You will see this error message when
|
|
attempting to export grids back to a failed site while you are
|
|
exporting your configuration to the central server for service
|
|
backup. You must wait until the export is finished before you can
|
|
begin exporting grids back to a failed site.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_45.jpg" border="0" height="118" width="360"></p>
|
|
<p style="margin-left: 10px;">You will see this error message when
|
|
attempting to export grids back to a failed site while exporting your
|
|
grids to the central server. You must wait until the export is
|
|
finished before you can begin exporting grids back to a failed site.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_46.jpg" border="0" height="118" width="259"></p>
|
|
<p style="margin-left: 10px;">You will see this message when you
|
|
attempt to export digital data back to a failed site while one export
|
|
of the data is already running. If you wish to re-export the
|
|
digital data back to the failed site, you must wait for the first
|
|
export to finish.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_52.jpg" border="0" height="118" width="374"></p>
|
|
<p style="margin-left: 10px;">You will see this error message when you
|
|
attempt to export digital data back to a failed site while exporting
|
|
the failed site's grids to the central server. If you wish to
|
|
export the failed site's grids back to them, you must wait for the
|
|
first export to finish.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;"><font size="4">
|
|
<b><a name="EXPORTING_A_FAILED_SITES_DIGITAL_DATA_TO_THE_CENTRAL_SERVER">EXPORTING
|
|
A FAILED SITE'S DIGITAL DATA TO THE CENTRAL SERVER</a> </b>
|
|
<a href="#%5BBACK%20TO%20THE%20TOP%5D" style="text-decoration: none;">[BACK
|
|
TO THE TOP]</a></font></p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_62.jpg" border="0" height="96" width="511"></p>
|
|
<p style="margin-left: 10px;">You will see this message if there was a
|
|
problem exporting a failed site's digital data to the central
|
|
server. For more information, see
|
|
/data/logs/adapt/ifps/<date>/svcbu_exprtbksiteGrdToCS_<time>
|
|
on the machine you ran the export from.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_63.jpg" border="0" height="140" width="417"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to export a failed site's digital data to the central server and
|
|
the failed site's environment file was not found by the Service Backup
|
|
GUI. Make sure that you are in service backup mode and that
|
|
/awips/adapt/ifps/localbin/<failed site>/ifps-<failed
|
|
site>.env is present.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_53.jpg" border="0" height="118" width="405"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to export a failed site's digital data to the central server while
|
|
you are not in service backup mode. If you wish to export a
|
|
failed site's grids to the central server, you must first import the
|
|
failed site's configuration.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_54.jpg" border="0" height="118" width="405"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to export a failed site's digital data to the central server
|
|
while importing their configuration. You must first let the
|
|
import finish before you can begin exporting to the central server.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_55.jpg" border="0" height="118" width="405"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to export a failed site's digital data to the central server while
|
|
importing their digital data. If you wish to export the failed
|
|
site's digital data to the central server, you must let the import
|
|
finish first.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_56.jpg" border="0" height="118" width="400"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to export a failed site's digital data to the central server while
|
|
waiting for their server to start. Verify that the failed site's
|
|
server is running before exporting their grids to the central server.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_57.jpg" border="0" height="118" width="429"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to export a failed site's digital data tot he central server while
|
|
exporting your configuration to the central server. You must wait
|
|
for the first export to finish before you can export a failed site's
|
|
digital data to the central server.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_58.jpg" border="0" height="118" width="400"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to export a failed site's digital data to the central server while
|
|
exporting your digital data to the central server. You must wait
|
|
for your export to finish before you can export the failed site's grids
|
|
to the central server.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_59.jpg" border="0" height="118" width="400"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to export a failed site's digital data to the central server while
|
|
exporting the grids back to the failed site. You must first
|
|
finish exporting the grids to the failed site before you can send them
|
|
to the central server.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_60.jpg" border="0" height="118" width="437"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to export a failed site's digital data to the central server while
|
|
one export process is already running. If you wish to re-export
|
|
the failed site's digital data, you must let the first export process
|
|
finish. </p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;"><font size="4">
|
|
<b><a name="EXPORTING_CONFIGURATION_TO_THE_CENTRAL_SERVER">EXPORTING
|
|
CONFIGURATION TO THE CENTRAL SERVER</a> </b><a
|
|
href="#%5BBACK%20TO%20THE%20TOP%5D" style="text-decoration: none;">[BACK
|
|
TO THE TOP]</a></font></p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_27.jpg" border="0" height="96" width="396"></p>
|
|
<p style="margin-left: 10px;">You will see this message if there was a
|
|
problem exporting your configuration to the central server. For
|
|
more information, see
|
|
/data/logs/adapt/ifps/<date>/svcbu_<time> on the machine
|
|
that you ran the export from.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_28.jpg" border="0" height="118" width="418"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to export your configuration to the central server while you are in
|
|
Service Backup Mode. You must exit Service Backup Mode before you
|
|
can export your configuration.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_47.jpg" border="0" height="118" width="554"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to export you configuration to the central server while the export
|
|
is already running. If you wish to re-export your configuration, you
|
|
must wait for the first export to finish.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;"><font size="4">
|
|
<b><a name="EXPORTING_YOUR_DIGITAL_DATA_TO_THE_CENTRAL_SERVER">EXPORTING
|
|
YOUR DIGITAL DATA TO THE CENTRAL SERVER</a> </b><a
|
|
href="#%5BBACK%20TO%20THE%20TOP%5D" style="text-decoration: none;">[BACK
|
|
TO THE TOP]</a></font></p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_29.jpg" border="0" height="96" width="308"></p>
|
|
<p style="margin-left: 10px;">You will see this message if there was a
|
|
problem exporting your digital data to the central server. For
|
|
more information, see
|
|
/data/logs/adapt/ifps/<date>/svcbu_expGrd_<time> on the
|
|
machine that you ran the export from.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_66.jpg" border="0" height="140" width="337"></p>
|
|
<p style="margin-left: 10px;">You will see this message if you try to
|
|
export your grids to the central server while an export is already
|
|
running. If you wish to re-export your grids to the central
|
|
server, you must wait for the first export to finish.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_65.jpg" border="0" height="140" width="351"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to export your digital data to the central server while exporting a
|
|
failed site's digital data to the central server. You must wait
|
|
for the first export to finish before you can export your grids.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;"><font size="4">
|
|
<b><a name="EXITING_SERVICE_BACKUP">EXITING SERVICE BACKUP</a> </b>
|
|
<a href="#%5BBACK%20TO%20THE%20TOP%5D" style="text-decoration: none;">[BACK
|
|
TO THE TOP]</a></font></p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_30.jpg" border="0" height="96" width="502"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to exit service backup while you are not in Service Backup
|
|
Mode. You must be in Service Backup Mode to use the Exit
|
|
button. If you wish to run the cleanup script, use the "CLEAN UP
|
|
SERVICE BACKUP" button.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_31.jpg" border="0" height="118" width="331"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to exit service backup while importing a failed site's
|
|
configuration. Wait until the import is complete before exiting
|
|
service backup.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_32.jpg" border="0" height="118" width="264"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to exit service backup while importing a failed site's digital
|
|
data. Wait until the import is complete before exiting service
|
|
backup.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_33.jpg" border="0" height="118" width="293"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to exit service backup while waiting for a failed site's server to
|
|
start. Wait until the server is started before exiting service
|
|
backup.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_48.jpg" border="0" height="118" width="259"></p>
|
|
<p style="margin-left: 10px;">You will see this error message when
|
|
trying to exit service backup while exporting grids back to a failed
|
|
site. You must wait until the export is finished before you can
|
|
exit service backup.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;"><font size="4">
|
|
<b><a name="CLEANING_UP_SERVICE_BACKUP">CLEANING UP SERVICE BACKUP</a>
|
|
</b><a href="#%5BBACK%20TO%20THE%20TOP%5D"
|
|
style="text-decoration: none;">[BACK TO THE TOP]</a></font></p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_34.jpg" border="0" height="96" width="380"></p>
|
|
<p style="margin-left: 10px;">You will see this message if you attempt
|
|
to clean up your own site's configuration files. If your site has
|
|
multiple domains, you will not be allowed to clean up either domain's
|
|
configuration.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_35.jpg" border="0" height="96" width="279"></p>
|
|
<p style="margin-left: 10px;">You will see this message if there was a
|
|
problem running the cleanup script. For more information, see
|
|
/data/logs/adapt/ifps/<date>/svcbu_cleanup_<time> on dx4f.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_36.jpg" border="0" height="118" width="293"></p>
|
|
<p style="margin-left: 10px;">You will see this message if you try to
|
|
run the cleanup script while the failed site's server is trying to
|
|
start. Wait until the server is started before you run the
|
|
cleanup script.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_37.jpg" border="0" height="118" width="264"></p>
|
|
<p style="margin-left: 10px;">You will see this message if you try to
|
|
run the cleanup script while importing a failed site's
|
|
configuration. Wait until the import is complete before you run
|
|
the cleanup script.</p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_49.jpg" border="0" height="118" width="259"></p>
|
|
<p style="margin-left: 10px;">You will see this message if you try to
|
|
run the clean up script while exporting grids back to a failed
|
|
site. You must wait until the export is finished before you can
|
|
clean up service backup. </p>
|
|
<p style="margin-left: 10px;"> </p>
|
|
<p style="margin-left: 10px;">
|
|
<img src="xmessage_faq_64.jpg" border="0" height="118" width="374"></p>
|
|
<p style="margin-left: 10px;">You will see this error message if you
|
|
try to run the clean up script while exporting a failed site's grids to
|
|
the central server. You must let the export finish before you can clean
|
|
up service backup.</p>
|
|
</body>
|
|
</html>
|