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awips2/install/common-problems/index.html
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<a href="https://github.com/Unidata/awips2/edit/unidata_18.1.1/docs/install/common-problems.md" title="Edit this page" class="md-icon md-content__icon">edit</a>
<h1 id="common-problems">Common Problems<a class="headerlink" href="#common-problems" title="Permanent link"></a></h1>
<h2 id="windows-cave-start-up-error">Windows CAVE Start Up Error<a class="headerlink" href="#windows-cave-start-up-error" title="Permanent link"></a></h2>
<p>One common error some users are seeing manifests itself just after selecting an EDEX server to connect to. The following error dialogs may show up:</p>
<p><img alt="" src="../../images/errorPurgingLogs.png" />
<img alt="" src="../../images/errorWorkbenchNull.png" /></p>
<p>These errors are actually happening because the Windows machine is using IPv6, which is not compatible with AWIPS at this time.</p>
<p><strong>To fix the issue simply follow these steps:</strong></p>
<blockquote>
<p><strong>Note</strong>: These screenshots may vary from your system.</p>
</blockquote>
<p><strong>1. Close all error windows and any open windows associated with CAVE.</strong></p>
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<p><strong>6. Uncheck "Internet Protocol Version 6 (TCP/IPv6)" and select OK.</strong></p>
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