Commit graph

16 commits

Author SHA1 Message Date
Shay Carter
0c52084b94 A few small documentation updates:
- moved the location of the common-problems.md from the install/ dir to appendix/
- added a section in common problems for disappearing configurations
- updated the cave installation instructions in the system requirements for direct windows install, to include steps on how to turn on the High DPI setting
- updated the educational resources page with our latest awips tips link
2022-05-18 15:15:16 -06:00
Shay Carter
9d8196ee96 Add note about Monterey warning message
- added a section in the Install Cave page in the MacOS subsection mentioning a warning may pop up when running CAVE if running Monterey, but it can be ignored
- added similar section to the Common Problems page
- added a screenshot of the warning provided by user -- **this screenshot should be updated with a real screenshot (not photo from phone) when we have updated our machines to Monterey**
2021-10-26 15:40:53 -06:00
Shay Carter
29cf294d63 Small change for common problems webpage:
- Add note about restarting machine after ipv6 setting change
2021-08-26 13:55:08 -06:00
Shay Carter
ea7762315c Small grammar fix with common problems description 2021-08-26 10:22:27 -06:00
Shay Carter
b95076e8aa Small change to common problems page:
- clarified the loading data problem can exist on both the mac, as well as the windows installation
2021-08-26 09:38:30 -06:00
Shay Carter
548cbb5878 Small website update:
- add the full error message for the windows startup error
2021-08-04 13:23:44 -06:00
Shay Carter
253826239c More small website changes:
- the alttext for images still didn't seem to appear in a google search, so added a little more actual text describing the errors encountered, with hopes that google will find this page
2021-08-04 12:47:26 -06:00
Shay Carter
faf33f29f7 Small webpage update:
- updated the common problems page to have descriptive alt descriptions for the images about the windows ipv6 startup error, this should hopefully lead to more google hits when searching for the description
2021-08-04 12:15:03 -06:00
Shay Carter
fd4066309e Small website updates:
- common problems page:
  - renamed the caveData section to be more clear
- install cave page:
  - added a link to the blog posts with our awips release notes
2021-07-28 14:03:15 -06:00
Tiffany Meyer
9ace5ba72e Minor updates for uninstalling documentation based off feedback from Shay 2021-07-12 15:00:29 -04:00
Tiffany Meyer
23900030be Added instructions on how to remove EDEX manually and troubleshoot when EDEX doesn't remove nicely. 2021-07-12 11:08:15 -04:00
Shay Carter
5ce99c76d1 Slight change in common problems:
- added a comment about uninstalling software first before redoing necessary installation steps to fix the incorrect jep install for the windows direct installation
2021-05-20 15:37:28 -06:00
Shay Carter
9c8a3a1c86 Updates to Windows direct installation instructions and new section in the Common Problems page:
- replaced all '> Note' notes with either '!!! note' or '!!! warning' as appropropriate, for more consitency on our website
- updated steps 4 and 5 of the download and installation instructions for the direct windows download to include the new steps to use the new build tools installer to install the proper C++ build tools packages and then run the pip installs
- added screenshots for clarity
- added a new subsection in the common problems page titled "Products Not Loading Properly in Windows" and added some description, and a screenshot of the behavior when jep isn't installed properly
- added a link back to our installation instructions telling them to redo steps 4 and 5
2021-05-20 14:51:18 -06:00
Shay Carter
38927da572 Updates to website for info on remotely connecting to cave:
install-cave.md:
  - add a requirement to the top of the General Requirements section stating "local machine"
  - add a note after that saying ssh tunneling and x11 forwarding are not supported, with a link to our new section in the Common Problems page about remote access options

common-problems.md:
  - add a new subsection called "Remotely Connecting to CAVE"
  - say that x11 fowarding and ssh tunneling are not supported and we highly recommend running CAVE locally
  - add some comments about nomachine and realVNC as well as ultraVNC
  - add a note saying these software packages will most likely require configuration or installation on the remote machine to be done by an administrator
2021-04-29 15:31:42 -06:00
Shay Carter
2af518938c Update common problems webpage:
- addeda  "General Troubleshooting" section with info on how to remove caveData
2021-04-22 09:02:18 -06:00
Shay Carter
752ede0356 Created a new webpage for "Common Problems".
Added the symptoms and solutions for the IPv6 problem on Windows 10 machines.
2020-06-22 16:11:32 -06:00