Merge pull request #653 from srcarter3/website-updates

Addition to Common Problems docs page
This commit is contained in:
tiffanycmeyer13 2024-01-23 08:36:36 -06:00 committed by GitHub
commit 63b12252a6
No known key found for this signature in database
GPG key ID: B5690EEEBB952194
2 changed files with 17 additions and 0 deletions

View file

@ -225,6 +225,23 @@ You may be able to fix this issue:
---
### Model Data Not Rendering
This behavior has appeared with MacOS Sonoma (v14) -- model data is no longer loading and you see the following errors on the screen or in the AlertView:
> ERROR: An internal error occured during: "Initializing...".
>
> ERROR: An internal error occured during: "Product Loader".
>
> ERROR: An internal error occured during "Initializing...".
![](../images/macModelFailure.png)
If you encounter this behavior, please close CAVE, [clear caveData as described above](#mac), then restart CAVE and try to load the data again.
If you still experience issues, please let us know at support-awips@unidata.ucar.edu
---
## Linux
### Troubleshooting Uninstalling EDEX

Binary file not shown.

After

Width:  |  Height:  |  Size: 226 KiB