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Small documentation update

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-add subsections for OS's in Common Problems for data not loading properly
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Shay Carter 2024-02-21 14:36:19 -07:00
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docs/appendix/common-problems.md
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@ -92,16 +92,22 @@ Known datasets this can affect (this is not a comprehensive list):
- METAR Station Plot
- GFS Precip Type
#### Windows
To correct this issue on Windows:
- Make sure you only have the latest version of [CAVE installed](https://unidata.github.io/awips2/install/install-cave/#method-1-direct-windows-install) (which now fully bundles the proper version of Python with the application)
- If you have ever previously added `PYTHONHOME`, `PYTHONPATH`, or `JAVA_HOME` to your user or system variables, please delete those.
- Open the Environment Variables window by typing "env" in the start bar
#### Mac
To correct this issue on Mac:
- Make sure you have the latest verison of [CAVE installed](https://unidata.github.io/awips2/install/install-cave/#macos) (which now fully bundles the proper version of Python with the application)
#### Linux
To correct this issue on Linux:
- When running `which python` from a terminal, make sure `/awips2/python/` is returned, if not, reset that environment variable, or re-run the [**awips_install.sh** script from our installation instructions](install-cave.md#download-and-installation-instructions)